About Pilot

PILOT was established in 1992. Since the time of its creation the main activity of the company has been developing and delivery of the complex solutions and equipment for automation of trade enterprises.  

During years of work, the company has been saving up precious practical experience, having implemented hundreds of large complex projects "on a turn-key basis" in various fields. PILOT’s solutions are applied in a wide range of areas – retail trade, logistics and related services, industry, transport, public health services, and in the official bodies of the federal and municipal levels. 

Today, the Group of companies PILOT, which consists of PILOT RBS, PILOT-SPB, PILOT-NN, PILOT-URAL, PILOT-NOVOSIBIRSK, PILOT-ROSTOV, PILOT-SAMARA, PILOT–KALUGA, PILOT-KRASNODAR, PILOT-OMSK, PILOT–PENZA, PILOT-KIEV, Interbranch Maintenance Center, is the leading system integrator, software developer and the supplier of trading equipment. PILOT offers full complex of services for realisation of projects of different levels of complexity – predesign research of business processes, technological and business consulting, modelling and reengineering of business processes, designing of complex decisions and their integration into the customer’s infrastructure, delivery and installation of equipment and software, personnel training, service maintenance, technical support and other services.  

PILOT is the official business partner of the world leading companies representing the information technologies market, such as Fujitsu, Fujitsu Technology Solutions, IBM, Mettler Toledo, Microsoft, SAP, Motorola, NORDIC ID and Zebra Technologies. Over 40 business partners and 120 of maintenance centres throughout Russia guarantee timely deliveries and convenient services in each part of the country. 

Among the solutions applied by PILOT are both foreign and Russian software products. The company’s own developments such as certified by SIEC (State Inter-Departmental Expert Commission for Cash Machines) software package for management of the independent and network POS terminals PROFI-T, as well as a toolkit for developing applications for mobile data acquisition terminals "OmniLink". 

A significant number of projects have been carried out by PILOT in recent years, including hypermarkets Auchan, Leroy Merlin, Marktkauf, Metro Cash&Carry, OBI, “Mosmart”, “Kontinent”, “Krokus-city”; department stores – "Moscow", "Progress", "Serpukhovsky"; chain stores – Mother Care, Sephora, Stockmann, Zara, Detsky Mir, Myasnov, “Somelie”, "Starik Hottabych"; chains of supermarkets – Billa, “Aromatny Mir”, "Strana Gerkulesiya", “Karavan”, “Perekrestok”, “Pyatachok”, “Pyaterochka”, “Sedmoy Kontinent”, “Caesar-park”; chains of restaurants – "Elki-Palki" and Subway; duty free shops at international airports Domodedovo and Sheremetyevo; chain of cinemas “Imperiya Kino”, etc. PILOT’s customers, such as Coca-Cola, Nestle, Philip Morris, Procter & Gamble, Siemens, etc., are on the Fortune Global 500 list of the world’s leading companies.