IBM SurePOS 500

Innovative technology meets smart design The IBM SurePOS™ 500 Series delivers the style, serviceability and state-of-the-art technology retailers need to help optimize the customer experience in food service, hospitality, specialty and gas and convenience. These sleek systems add visual appeal to any location as well as a space-saving footprint. A virtually tool-less design makes  service fast and easy, which helps reduce onsite service calls and helps lower total cost of ownership (TCO). Systems management technology enables centralized control to increase efficiency and lower IT support costs.

Intelligent, affordable choices for your store The IBM SurePOS 500 Series provides outstanding flexibility. Each system can support multimedia capabilities and can be configured with an array of system-matched peripherals. These IBM-tested peripherals are designed to work with the SurePOS 500 Series, which helps reduce the risk of integrating components from multiple vendors.1 You can also select from a diverse variety of application software from authorized IBM Business Partners to help enhance customer service, drive loyalty and differentiate from your competitors.  

Convenient, streamlined design Every model of the SurePOS 500 Series is designed for easy service. On select models, a virtually tool-less design makes it easy to access all replaceable units, including the hard drive and power supply. This feature improves usability and helps to minimize downtime in the event of an outage. Plus, it helps reduce the need for service visits.

Industry-leading infrared touchscreens Most models of the IBM SurePOS 500 Series offer next-generation infrared (IR) touchscreen displays, which maintain high levels of transaction accuracy and speed. Choose from 12-inch, 15-inch or 17-inch screen size. All three allow users to view multiple applications simultaneously, and the 17-inch option provides maximum onscreen display area at its native resolution. Unlike other touchscreens, IR displays do not require plastic overlays that reduce brightness and are susceptible to scratching. A higher contrast ratio provides vivid, well-defined characters and buttons, and a wider viewing angle helps improve visibility. Best of all, fixed optical alignment helps eliminate recalibrations.

Data storage flexibility With an internal 4GB modular flash drive, the IBM SurePOS 500 Series provides a new level of data storage flexibility. It allows you to store transaction data separately from the hard drive, adding a layer of redundancy. The drive can also be used to store a backup version of the system configuration to promote faster recovery from hard disk failure. 

Flexible, easy retail connectivity With USB, serial and PC card connectivity, the IBM SurePOS 500 Series makes it easy to connect a broad range of printers, scanners, PIN pads, cameras, biometric devices, RFID technology and wireless communications. Powered USB ports allow you to operate peripherals directly from the system unit without external power bricks. Enhanced wireless integration provides coverage and flexibility to help retailers meet country specific requirements. 

Extreme reliability and durability The IBM SurePOS 500 Series is designed to help withstand severe thermal and humidity thresholds, extensive vibration, power fluctuations and radio interference. This retail hardening helps your IBM SurePOS 500 system thrive under grueling wear and tear in demanding specialty and food service environments. 

Open platform for the latest POS software With an open systems architecture, the IBM SurePOS 500 Series helps you integrate new technologies as your needs change. In addition, these systems support diverse third-party applications, including Ready for IBM Retail Store Innovations solutions. This initiative helps IBM Business Partners validate their solutions on IBM POS systems, so retailers can implement new technologies confidently. 

IBM SurePOS 500 Series model highlights

Model 565

Performance multimedia

 

  • High brightness, active matrix IR touchscreen (12”, 15” standard) or 17”)
  • Super-wide viewing angle
  • Optional modular flash drive
  • Virtually tool-less design
  • PC card slot
  • Headphone and microphone ports
  • Stereo speakers and onboard audio system
  • Dual video

Model 545

Performance standard

 

  • High brightness, active matrix IR touchscreen (12”, 15” (standard) or 17”)
  • Optional modular flash drive
  • Super-wide viewing angle
  • Virtually tool-less design
  • Dual video

Model 544

Value standard

 

  • High brightness, active matrix IR touchscreen (12” (standard) or 15”)
  • Super-wide viewing angle

Model 514

 

Entry standard

 

  • 12” resistive touchscreen

 

 

IBM SurePOS 500 Series at a glance

Product name

SurePOS 514

SurePOS 544

SurePOS 545

SurePOS 565

Model number

4851-514

4840-544

4846-545

4846-565

Microsoft® Windows® Embedded

for Point of Service Preload

4851-E14

4840-E44

4846-E45

4846-E65

Processor

 

1.2GHz VIA Processor

(133MHz FSB)

2.0GHz Intel Celeron

(400MHz FSB)

2.53GHz Intel Celeron D

(533MHz FSB)

2.53GHz Intel Celeron D 

(533MHz FSB)

System dimensions and weight (without MSR)

Maximum dimensions (WxDxH)

12”: 12.6x12.8x15.1”/ 321x325x384mm

12”(standard): 12.6x12.8x15.1”/321/325/384mm

15”: 15.1x13.3x16.1”/383x338x410mm

12”: 12.12x12.47x14.09”/

308x317x358mm

15”(standard): 14.53x12.77x15.03”/ 369x324x382mm

17”:15.84x13.2x15.93”/ 402x335x405mm

12”: 12.12x12.47x14.09”/308x317x358mm

15”(standard): 14.53x12.77x15.03”/369x324x382mm 

17”: 15.84x13.2x15.93”/402x335x405mm

Weights

12”: 23lbs/10.5kg

12”: 23lbs/10.5kg

15”: 24.5lbs/11.1kg

12”: 25lbs/11.36kg

15”: 27lbs/12.27kg

17”: 32lbs/14.55kg

12”:25lbs/11.36kg

15”: 27lbs/12.27kg

17”: 32lbs/14.55kg

Storage

System memory

256MB

(2GB maximum)

256MB

(2GB maximum)

512MB standard

(2GB maximum)

512MB standard

(2GB maximum)

Video memory

8MB to 64MB UMA

8MB to 64MB UMA

Up to 128MB

Up to 128MB

Hard disk drive

40GB or higher Serial ATA

40GB or higher IDE

80GB or higher

Serial ATA 2

80GB or higher

Serial ATA 2

Expansion slots

PC card slot

0

0

0

1

Wireless kit

1

0

1

1

Independent second video

-

-

Yes

Yes

Connectivity

Powered USB (12V)

0

1

1

1

Powered USB (24V)

1

1

1

1

Standard PC USB

4

6

7

7

RS-232

1 powered; 3 standard

1 powered; 3 standard

1 powered; 3 standard

1 powered; 3 standard

Parallel port

0

1

0

0

PS/2 keyboard/mouse

Dedicated PS/2 keyboard port and mouse port

1 side; 1 back

PS/2 keyboard/mouse

PS/2 keyboard/mouse

RJ45 Ethernet

1

1

1

1

Secondary video port

0

S/VGA

S/VGA

S/VGA

Audio mic-in/line-out

0

0

0

1

Headphone

0

0

0

0

Cash drawer port (24V)

2

2

2

2

 

 

 

 

 

 

For more information on the IBM SurePOS 500 contact Pilot today