About us
Pilot is a Russian system integrator company specializing in the automation of retail trade enterprises.
Pilot means experience
The Pilot company was founded in 1992, and since its foundation, the company has been successfully adapting itself to the numerous changes in Russian legislation directly related to the retail industry, and has implemented hundreds of large-scale turn-key projects.
Pilot means knowledge
Since its foundation, the company has been focused on the development and supply of comprehensive solutions and IT equipment for the automation of commercial enterprises. Since then, we have been constantly improving, developing our business, and investing in our employee competencies. Now we can say with confidence that we have a thorough knowledge of our area of activity.
Pilot means quality
Our group of companies has built a reputation as a reliable and qualified partner in the retail trade market, which can be seen in a number of areas. We only cooperate with time-tested suppliers that put reliable and competitive products on the market, and Pilot’s own hardware and software have been greatly appreciated by such retailers as: Auchan, Atac, Detskiy Mir, Ile De Beaute, L’Etoile, Magnit, Olivier, Rolf, Amway, Gloria Jeans, Gucci, Fendi, Jeans Symphony, Mango Russia, Massimo Dutti, Mothercare, New Yorker, Leroy Merlin, Stradivarius, The Body Shop, Zara.
Pilot means an individual approach
We cooperate with different types of companies: Pilot’s customer portfolio includes both international and federal retail networks, as well as minor retailers. For each customer, our group of companies selects a suitable solution based on the price/quality ratio to strengthen your business and drive it upwards to a new customer service quality level.
Pilot in figures
20+
We cooperate with more than 20 vendors
3,400+
We service more than 3,400 outlets
50+
We have implemented more than 50 major projects
25,000+
We have installed and implemented more than 25,000 units of our own software
50% топ-20
Pilot’s customers include 50% of the 20 largest Russian retailers (according to Infoline)
100+
We have more than 100 business partners in Russia
30+
We have more than 30 branches and representative offices
400+
Pilot has more than 400 employees
We operate across Russia
Our portfolio includes hundreds of large-scale turn-key projects.
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25 000
We have installed and implemented more than 25,000 units of our own software
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105
Technical maintenance centers in Russia
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31
Branches and representative offices
Pilot’s customers include 50% of the 20 largest Russian retailers (according to Infoline)
Our portfolio includes hundreds of large-scale turn-key projects.
Partners