Services
Pilot offers the industry’s broadest range of specialized services, spanning practically all aspects of integrated business automation.
Service Desk
Pilot offers the industry’s broadest range of specialized services, spanning practically all aspects of integrated business automation.
Project management
Efficient task planning and control of their completion, optimization of time, financial costs and human resources.
Outsourcing of IT services
Services related to the integrated implementation and further maintenance of software and hardware systems: installation, setup and startup, as well as further maintenance under standard or tailored contracts made on customer-oriented terms.
IT consulting
Information systems designed to increase the efficiency of business processes and protect investments.
Wireless technologies
Services related to the deployment, maintenance, and security of wireless corporate data networks.
Staff training
Our very own company training and consultancy center provides services on theoretical and practical staff training for shops, partner organizations, and technical maintenance centers.
Pilot provides full-scale service support, trading equipment maintenance and repairs covering practically all of Russia. We ensure the uninterrupted operation of your trading equipment. In the event of a device failure, we will remedy the situation fast and get it back in working order.
Our advantages
01
One stop principle
We design software solutions, supply equipment, implement projects, train staff, and ensure equipment operation.
02
Reasonable price policy
Pilot does not inflate prices, but instead focuses primarily on service quality.
03
Customer-oriented approach
Pilot does not simply offer standard projects to our clients. We are committed to considering and designing custom solutions that are right for your business.
04
Test period
We understand that it is hard to choose hardware or software with just a picture or short description, which is why we offer our clients the chance to test the product or solution they are interested in.
05
Guaranteed quality
We also offer warranties on any services we provide, whether it is equipment sales or project implementation.
06
Lots of choices
Solutions available for practically any retail activity.
07
Wide geographical coverage
Pilot has over 30 branches in Russian regions.
08
Qualified staff
Our experts are certified by leading global retail hardware and software manufacturers.